We hope you are satisfied with all of your purchases but if you ever need to return an item, you can do so within 14 days from the date your parcel was dispatched.
Consumer Protection (Distance Selling) Regulations 2000 you have a period of 14 working days in which you may cancel an order from the day after you receive the order. To cancel an order, you must contact us in writing or by sending an e-mail to firstname.lastname@example.org
We reserve the right not to refund you if you return items to us outside the terms of our Returns Policy, as such these items may be returned to you at your expense.
Consumer Rights Act, if an item is deemed unfit for purpose, not as described or poor quality then you can return this to us within a period of 14 working days from the day after receiving the goods for a full refund. (Please note during the Christmas Period).
If you wish to return Product(s) to us we will Offer to send a replacement to you free of charge: Offer a credit to obtain a different item or refund you the full transaction amount (excludes delivery charge).
We ask goods to be returned to us in the original packaging or similar. You do have a statutory duty throughout the cancellation period to take reasonable care of the items. Failure to do so can lead to action being taken to recover funds against consumers who have breached their statutory duty.